Grow Room Warranty
We as the manufacturer guarantees the PRODUCT(s) you have purchased for UP TO A LIFETIME* from the date of purchase against defects in workmanship and/or materials. The following Schedule defines the terms and lengths of our warranty:
Grow Room Frame and Frame Components: Lifetime Limited Warranty against defects in workmanship and/or materials. Within the first year, all necessary repairs and/or replacements (at Grow Room Plus’s discretion) will be completed at no expense to the customer. For the duration of the lifetime warranty any necessary replacement parts will be provided at no cost, however, the customer will be responsible for any shipping and handling costs.
Wall Polycarbonate: Ten (10) year limited warranty against defects in workmanship and material. We will guarantee that all polycarbonate pieces are manufactured to the correct dimensions and are free from material defects. The polycarbonate is guaranteed for 10 years against damage due to hail. The light transmission of the polycarbonate is guaranteed not to vary more than 6% from its “new transmission” over the course of 10 years, due to degradation from the sunlight*. *The polycarbonate must be installed and maintained according to the manufacturer specifications. Within the first year, all necessary replacements will be completed at no expense to the customer. For the duration of the Ten Year warranty any necessary replacement parts will be provided at no cost, however, the customer will be responsible for any shipping and handling costs.
Installation(s) Performed by Grow Room Plus Contactors: Any installation of a greenhouse performed entirely by our team is guaranteed for one (1) year from the date of installation. This guarantee ensures the room is installed properly and completely and is sealed so as to not leak. Within the one-year warranty, all necessary repairs and/or replacements (at Grow Room Plus’s discretion) will be completed at no expense to the customer. (Except for Grow Room Accessories – see below)
Greenhouse Accessories: All Grow Room Accessories are guaranteed for One (1) year from the purchase date. The specific manufacturers of our accessories may offer longer warranties. We will repair or replace (at our discretion) any defective accessory we sell. It is the customer’s responsibility to pay shipping costs on any defective items.
This warranty, for all products, does not apply if the damage occurs because of an accident, improper handling or operation, abuse, misuse, Act of God, or unauthorized repairs made or attempted. Only parts that prove to be defective during the period of warranty will be repaired or replaced without charge. Warranty entitlement is only available to the original customer who purchased our products through Grow Room Plus. This warranty is non-transferable, and void once the greenhouse is no longer in the possession of the original purchaser. A copy of this Warranty should be retained with a copy of the purchase invoice to ensure warranty coverage. Should repair become necessary please email our support at info#
* A lifetime warranty applies to specific products.